Frequently Asked Questions

We've been family-owned and operated since 1948, serving Northern California and beyond for over 75 years.

You'll find us in Palo Alto at 762 San Antonio Road. We're open Monday through Friday, 8 AM to 5 PM.

We're proudly independent. Our team works out of a single location in Palo Alto, and many of us have been here for decades.

We treat people the way wed want to be treated, no pressure, no surprises, and trucks that are ready to work.Many of our reviews come from repeat customers who've been with us for years. We're proud of the trust they place in us, and we work hard to earn it every day.

Yes. We've supported local and state agencies, school districts, and public institutions for decades with fleet sales, rentals, and service.

Absolutely. You're welcome to walk in during business hours, we're open Monday through Friday from 8 AM to 5 PM. Our team is here to help you take a look or answer questions on the spot.

We focus on work-ready, low-mileage commercial vehicles that are hand-selected, fully serviced, and clearly priced. No pressure. No gimmicks.

Every vehicle we sell goes through a thorough multi-point inspection. We also offer extended coverage for added peace of mind.

We carefully source our inventory from long-term fleet partners, government agencies, and reputable lease returns. Every vehicle is hand-selected, inspected, and backed by over 75 years of experience.

Yes. Whether you're a small business, fleet buyer, or co-buyer, we offer flexible financing options through trusted commercial lenders. You can apply for financing online or in person at our Palo Alto dealership.

Our financing process is quick and easy. Apply securely online in minutes with no impact on your credit score, and get an instant decision.

Yes, with a personal guarantee from a corporate officer, we are able to get companies with little to no credit financed.

Yes, we handle all the registration, title, and DMV paperwork in-house. We'll make the process fast and stress-free.

Most of our trucks are ready for pickup at our Palo Alto location. If your vehicle needs upfitting or customization, our team will give you a clear timeline.

Yes. We regularly work with out-of-state customers and can help coordinate fast, reliable shipping anywhere in the U.S. Visit the Out-of-State Buyers Guide Article in the Resources Area of our site. We'll guide you through the process and make it easy, start to finish.

We rent from our location in Palo Alto. We serve businesses and individuals across the greater Bay Area, including Mountain View, Menlo Park, Redwood City, Sunnyvale, and Los Altos.

We offer box trucks, cargo vans, and specialty work vehicles; clean, well-maintained, and ready for commercial use. View our rental inventory here.

You can view detailed specs for every rental truck on our Compare Vehicle Specs page, including measurements, features, and available configurations for each vehicle type.

You can book online using our online rental page or call our team directly at 1-800-757-4462 during business hours. No call centers, just real people ready to help.

Absolutely. We offer flexible long-term rentals for contractors, seasonal needs, special projects, or fleet use. Call us to learn more.

Just a valid driver's license and a credit card. We'll handle the rest in just a few minutes. Visit our Rental Pick-up & Return Checklist to help with your planning.

Yes. We offer after-hours drop-off. just let us know when you book, and we'll walk you through the process. Review our Article on After Hour Returns to help with planning.

Yes. Many vehicles are available for same-day pickup at our Palo Alto location. Call ahead or book online to confirm availability.

We handle everything from routine oil changes and brake work to full diagnostics, suspension repair, and electrical service. Whether it's one van or a full fleet, we’ll keep your vehicles work-ready.

Yes. Our service department works on most commercial trucks and vans, regardless of where you bought them.

Absolutely. We provide fleet service plans that include regular maintenance, inspections, and repairs to help prevent downtime and extend vehicle life.

Many common repairs and maintenance jobs are completed same-day. For more complex issues, well give you a clear estimate and timeline upfront.

Yes. Customers with vehicles in for service can also receive a rental truck to keep their business moving while we work. Reservations are pending availability.

All work is performed by our in-house team of trained technicians and commercial truck experts right here in Palo Alto.

Yes. All repairs and installs come with a 90-day labor warranty, plus any applicable manufacturer warranties on parts.

You can use our Service Department Online Calendar or call our dealership at 800-757-4462.

Upfitting is the process of adding custom equipment like shelving, racks, partitions, or security systems to a work truck or van, so it's tailored to how you work, not just how it drives. Visit our Upfitting 101 Article to learn more.

We install ladder racks, shelving, partitions, toolboxes, and full trade packages for cargo vans, pickups, and box trucks. From HVAC to delivery to field services, we have best-selling setups —or we’ll help you build your own.

Yes. We stock and install pre-configured packages for general contractors, electricians, plumbers, fleet managers, delivery services, and more. Most can be installed same-day or within 48 hours.

Absolutely. Our team will walk you through options and tailor a solution to your tools, tasks, and daily needs; whether that's open shelving, lockable drawers, or cargo protection.

We partner with many upfitting providers, including a wide inventory of Holman equipment —an industry leader in commercial upfitting—to provide high-quality materials, expert installation, and fast turnaround, all backed by a 90-day labor warranty.

Yes. Learn more about Hengehold Security Upfit Packages including reinforced locking systems, cargo area partitions, and window guards. It's a great way to protect your investment and deter theft.

Nope. We'll upfit your existing truck or one from another dealership, just bring it in and well take it from there.

You can use our Service Department Online Calendar or call our dealership at 800-757-4462. Our team will help you choose the right package, schedule the install, and get you back to work fast.