Rental Agreement
Everything you need to know—rental terms, requirements, and what to expect before you drive.
Requirements
1. Age
All drivers must be a minimum of 21 years old.
2. Driver’s License & Identification
At the time of pickup, the driver must present a valid driver's license and credit
card in the driver's name. There is no charge for additional drivers. Additional drivers must present a valid
driver's license in person.
Payment
Credit Cards
We accept Visa, Master Card, American Express and Discover. A minimum authorization
of $500 will be placed on your credit card at time of pick-up.
Debit Cards
Credit cards are preferred. If you're using a debit card, you must provide proof of
local full-time employment. A minimum $500 plus the estimated rental cost will be charged to your card. Upon
returning the vehicle, Hengehold Trucks will process a refund of the unused portion of the deposit, if any. This
refund may take up to 5 business days to be released by your bank. Hengehold Trucks is not responsible for any
returned checks or over-drafts you may incur.
Gas
To be fair to the next customer, we fill the fuel tank on every vehicle upon
return. Vehicles must be returned completely full or a refueling charge will apply. If the renter attempts to
completely fill the tank at a local gas station (within a 10 mile radius) and is not able to fill the tank
within 2 gallons of being completely full, Hengehold Trucks will match the pump price that the renter paid at
the time of filling.Please keep your fuel receipts.
Cleaning
A minimum $50 cleaning fee will be charged to vehicles that are not returned in the
same condition as checked out.
International Travel
Strictly prohibited.
See our rental agreement for additional terms and conditions.